Operating a Profitable Service Department
This seminar is great for owners, service managers and dispatchers. Great service departments produce 15-20% net profit year in and year out. Learn how to organize a service department, hire or de-hire essential personnel, use accounting and customer management designed for service, pay all personnel properly, setup a performance based pay program, develop a service agreement program, discuss customer management software programs including mobile options, properly price all service related activities, and market your business. Whether you have a service manager or not, this workshop will provide you with the tools and strategies being used by all of the top companies in the United States.